One of the most influential concepts in manufacturing to come out of World War II was the practice of continual incremental improvement. This practice found sure footing in post-war Japan and became known as “kaizen,” which is the Japanese word for “improvement.” Although it originated in America during the war, it was really made famous by Japanese auto manufacturer Toyota. Rather than trying to drive large scale changes, organizations like Toyota found that it was far more effective to have individuals within an organization continually implement small changes in an effort to increase productivity and improve efficiency. While we here at MotoQuest are certainly not running an operation on the scale of Toyota, we do take this practice to heart as we are always looking for ways to improve what we do and how we do it.